Privacy Policy

Effective Date: 2024-11-20

HEYLINGO OÜ ("we," "us," or "our") operates the Another Voice mobile application ("the App"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the Another Voice app.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, and optionally other information provided by you for creating a user account or customizing the App’s experience.
• Device Information: Details about your device, including model, operating system, and device identifiers.
• Usage Data: Information about how you interact with the App, such as button configurations, saved phrases, app usage logs, and other preferences.
• Board and Symbol Data: Child settings, board settings, boards you create or edit, and symbols or photos you upload.
• Audio Data: If the App includes audio features (e.g., text-to-speech), we may process audio recordings locally on your device without transmitting data to our servers.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and customize AAC features and functionality for users.
• To save and synchronize your settings, boards, and uploaded content across devices.
• To improve the performance and features of the App.
• To comply with legal obligations or resolve disputes.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third parties who assist us in operating the App (e.g., cloud storage providers or analytics tools). These service providers are required to comply with privacy and data security obligations.
• Legal Requirements: We may disclose your data in compliance with a court order, legal request, or when necessary to protect the rights, property, or safety of HEYLINGO OÜ, our users, or others.
• With Your Consent: We will share your personal information with third parties only when you give explicit consent.

4. Data Retention

We retain your information, including saved settings, boards, and uploaded content, only for as long as necessary to provide the services offered by the App, or as required by applicable law. If you delete your account, your data will be permanently removed from our systems immediately.

5. Security

We implement appropriate measures to safeguard your information. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access and correct your personal data.
• Request the deletion of your data.
• Object to or restrict the processing of your data.
• Withdraw consent for data processing.

You may exercise these rights by contacting us at duolc.eciova@pleh.

7. Children's Privacy

Another Voice is designed for children and families. We comply with relevant privacy laws, such as COPPA (in the U.S.) and GDPR-K (in the EU), to ensure the privacy and security of child users. We only collect minimal information necessary for the App to function, and we do not use data for advertising purposes.

If you believe we have collected information from a child under the age of 13 (or under the age of 16 in some jurisdictions) without proper consent, please contact us immediately, and we will take steps to delete such information.

8. International Users

Your information may be transferred to, and maintained on, servers located outside your country or jurisdiction. By using the App, you consent to such transfers. We ensure that your data is protected in accordance with this Privacy Policy regardless of where it is processed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the effective date will be updated accordingly. Your continued use of the App after any changes indicates your acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

HEYLINGO OÜ
duolc.eciova@pleh
Address: Sepajapa tänav 6, Harjumaa, Tallinn, Lasnamäe linnaosa, 15551, Estonia